EMR Implementation Process: Give It Time
Substitute the word “love” in the lyrics of “You can’t hurry love/You just have to wait/Love don’t come easy” with the word “implementation,” and you have the best advice for conversion to an EMR. Implementing a new EMR solution takes bit of time and patience, but choosing your software wisely makes the transition to improving workflow come easy.
The changeable nature of a new EMR medical practice software system works as both a blessing and a curse during implementation. “Most EMRs, when you buy them, don’t come out of the box ready to use,” says Ian Daniels, PrognoCIS sales rep. “They come out with some base content, but it’s mainly for primary care.”
According to Daniels, EMR implementation actually involves three phases:
- The Substitute phase. This is where the physician takes the workflow from the paper records and re-creates it in the EMR.
- The Transformative phase. Here, physicians “start to leverage the values of the EMR” and learn to make efficient use of the workflows the software has to offer.
- The Innovation phase. This is when physicians really stretch the boundary of what’s in the system and create new workflows.
For a smoother implementation transition, Daniels advocates sticking to the Substitute phase as long as possible. “The impact on the practice will be much lower, and the learning curve will be much shallower.” How much time should a practice take to develop content? “There is some time investment in developing content with PrognoCIS, but is significantly lower than average than most,” says Daniels. A flexible and highly customizable EMR shortens the content development time in implementation. PrognoCIS offers 20 different specialty templates to work in harmony with your practice’s existing workflow.